Mediora is built for teams responsible for critical equipment, operational records, and long-term service history. We treat security as part of the product itself, not an afterthought.

Our approach focuses on protecting customer data, maintaining system reliability, and ensuring that records remain accessible, accurate, and traceable over time.

Infrastructure

Hosting Environment

Mediora is hosted on secure cloud infrastructure providers with physically protected data centers, network redundancy, and continuous monitoring.

Data Encryption

All data transmitted between users and Mediora is encrypted using HTTPS/TLS. Sensitive data stored within the platform is encrypted at rest where applicable.

Access Controls

Access to internal systems is limited to authorized personnel only. Administrative access is restricted, reviewed regularly, and protected through strong authentication requirements.

Application Security

Authentication

User accounts are protected through secure authentication practices, including encrypted passwords and session management controls.

Permission Management

Organizations can manage user roles and access levels to ensure that only appropriate team members can view or modify operational records.

Continuous Updates

We regularly review, patch, and update our systems to address security vulnerabilities and maintain platform stability.

Data Protection

Customer Ownership

Customers retain ownership of their data at all times. Mediora does not sell customer information or use operational records for advertising purposes.

Backups

Platform data is backed up regularly to help protect against accidental loss, corruption, or infrastructure failure.

Data Retention

Customer data is retained only for as long as necessary to provide the service and meet legal or contractual obligations.

Monitoring & Reliability

System Monitoring

Our infrastructure is continuously monitored for unusual activity, service interruptions, and potential security events.

Incident Response

If a security issue is identified, we investigate promptly, take appropriate containment measures, and notify affected parties when required.

Service Availability

We design Mediora to remain reliable under normal operational conditions, with safeguards intended to reduce downtime and maintain access to records.

Internal Practices

Limited Internal Access

Only a limited number of authorized team members may access production systems when necessary for support, maintenance, or security purposes.

Confidentiality

All personnel handling customer information are expected to follow strict confidentiality and operational security practices.

Responsible Disclosure

We appreciate responsible disclosure from security researchers and customers. If you believe you have identified a vulnerability or security concern within Mediora, please contact us directly so we can investigate and respond appropriately.

Contact

For security-related questions or reports, contact: legal@mediora.com